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Laines London is committed to protecting your privacy. This statement sets out how we will treat your personal information ('personal information') when you visit the Laines London website ('website').  


Automated collection and use of personal information

You may visit the website to view the information held there and, whilst doing so, you may remain anonymous. Although you do not give any personal information whilst remaining anonymous, Laines London may record the type of browser and the operating system that you use to access the website, any pages accessed during your visit and the number of visits you make to the website. Laines London do this to ensure that the website provides relevant information and to improve the overall quality of its services. Personal information will only be collected with your consent. Examples of personal information include your address, email address, telephone number, and country of residence. Laines London may use your personal information to advise you of any new products or services which are available on the website or otherwise from Laines London. However this will always require your explicit consent, and if you do not wish to receive any marketing information about such services you may request that your details are excluded from any promotional activity by clicking in the box provided.  


Non-automated collection and use of personal information
If you are asked to submit personal information this will be indicated on the relevant page. Explicit consent will also be required, and you will be notified of any changes to these terms.


  • Facebook pixel and re-targeting
    This website uses the standard Facebook pixel code for re-targeted advertising based on visits to the website. Data is sent and shared securely with Facebook, and may be used to create custom audiences. Please read the full Facebook terms of service, and for information about your ad choices visit and


  • Mailing list subscriptions
    Personal information is used to send out emails, and is shared with our website host, For further information please refer to their privacy policy. comply with the Privacy Shield framework. This data may also be used for Facebook custom advertising, where hashed lists are uploaded securely to the platform.


This website uses cookies. By visiting this site and accepting the terms you are providing consent for cookies to be served. Cookies are small files of information which are stored on your PC or Tablet/ Phone hard drive ('Cookies'). Cookies do not contain any personal information about you but allow our web server to recognise you when you visit the website. However, if you do not wish us to use this information you may set up your website browser to reject cookies.


Google Analytics

This website uses Universal Analytics. For further information please refer to the Google privacy policy. Google comply with the Privacy Shield framework.


Accessing your personal information

Laines London is legally obliged to process your personal information lawfully and fairly and in such a way that it is kept secure. You may request a copy of any of your personal information that we hold by contacting us at

Additionally, you may require Laines London to correct any mistakes in any of your personal information. Please allow up to 20 working days for this data to be processed.

Changes to this notice

Information may be updated at certain intervals if changes happen. You will always be notified on this page.


Further information

If you have any questions relating please email -



Privacy notice updated: 04-09-2023

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